WildyardGarden heat

Before you order

Questions

The short version of the conversations we have every week. If your plot is weirder than these answers, that is a contact email, not a FAQ.

Do buildings arrive finished?+

Cabins, cubes, barrels and combos leave the workshop assembled. You still need a level base, and an electrician if the heater is electric. The DIY cube kits are the exception: they arrive flat in an OSB crate and are raised on site.

What happens on delivery day?+

Tubs are usually kerbside. Four or five people can walk them into a garden if the route is clear. Assembled saunas and combos need a crane or forklift. We can introduce a crane firm; you pay that invoice. We will not book a slot until we have looked at access with you.

What base should I prepare?+

Level, draining, and strong enough for the filled weight. Compacted stone, slabs on a proper sub-base, screw piles or a thin raft all work. Decking only if it was engineered for the load. A filled family tub is more than a tonne before anyone gets in.

Wood stove or electric?+

Electric if you will sauna on a weekday morning. Wood if the building is a weekend habit and you like tending a fire. Mix them on combos. We specify cable size or flue before anything is cut.

How do I look after the timber?+

Oil the exterior once a year on a dry day. Watch end grain and anywhere splash hits. Leave interior sauna benches alone unless we have specified a sauna-safe finish. They should silver.

How long to heat a soak tub?+

Usually two to three hours with dry hardwood, longer in a hard frost or if the tub was left uncovered. A lid is not a luxury.

What are the payment terms?+

A third to start the timber, balance before the building leaves the yard. Deposits are committed to materials, so they are not refundable once cutting has begun. If you need to pause, talk to us early.

Is there a warranty?+

Three years on the timber structure if it has been oiled and sited as we asked. Heaters and chillers follow the maker’s warranty. We will not cover a building that was dropped onto an uneven deck.

Do I need planning permission?+

Many garden buildings of this size sit in permitted development, but not all, and not in every place. Conservation areas, listed buildings and some new estates are different. Check with your local authority. We can send dimensions; we cannot give planning advice.